Eurocopter Deutschland GmbH, Donauwörth (Germany)
Eurocopter is the helicopter division of EADS. Eurocopter Deutschland (Eurocopter Germany), located in Donauwörth Germany is responsible worldwide for SAP application management.
Eurocopter’s work with VMS began with a benchmark during the rollout phase of SAP R/3. Eurocopter and SAP SI, which was essential in the implementation, commissioned VMS with a benchmark, in order to detect, as early as possible, technical and organizational deficits, before they could affect worldwide rollout of the system.
Then Eurocopter and VMS defined an initial model for use-oriented performance calculations, which was awarded the Lighthouse Application at EADS, which can be translated as “to be used as a model”. Since 2002, that model was continuously adapted to reflect the changing circumstances. The time required for those adjustments is around 5 days per year. In addition, VMS also carries out the performance calculations operatively, meaning that VMS continuously creates system measurements and the costs to be calculated, on a monthly basis, and cost center expenses and documents for the cost center owner at Eurocopter, worldwide.
Customer Stories
“We are extremely satisfied, because VMS is a very competent partner that presents itself not only as a classical service provider, but also provides goal-directed alternatives for discussion, based on its broad expertise. Our users appreciate it that we assign IT costs on a use basis, but that we can also respond flexibly to specific local situations. And we then make available to Controlling and to the business auditor a well-documented, origin-based calculation for the international companies.”
Bernhard Gebhart, Head of Applications, Eurocopter Deutschland GmbH