Hilti AG, Schaan (Liechtenstein)
Hilti AG (Corp.) is a worldwide leading company specializing in the development, manufacture, and sale of high quality products for professional use in the construction industry and in building maintenance. Hilti has 19,000 employees worldwide and has subsidiaries in 120 countries.
Hilti has bucked the general trend of outsourcing, in other words, of breaking the IT operations off into separate entities (or outsourcing them), and has its own in-house SAP landscape, and an internal IT center. The basis for that was the decision by Hilti to view IT as a part of the company’s overall high tech focus. Hilti commissioned VMS to carry out a critical check of the performance and costs of its operations with respect to best practices.
The results confirmed that Hilti has a successful conversion strategy, but at the same time, provided information for additional optimization potential in the technical area, and with respect to additional savings.
Customer Stories
“The VMS benchmark provides real insights that go way beyond Early Watch and other Tools. Only VMS benchmarking provides a substantial analysis of the investments and costs as they interact with performance, and compares them to the relevant comparison installations.”
Dr. Martin Petry, CIO, Hilti AG
“After two half-day workshops with three employees, all the required data from the system regarding costs and operative expenses was collected and then put into the VMS online TCO system.
What I have seen from VMS, but not seen from any other provider is the mathematical algorithm that allows an analysis of the costs and performance of various company SAP installations, with their varying business systems and processes. VMS delivers a lot more than the usual marketing pitches; they provide a solid comparison based on a set point of what already works well, and what can be improved.”
Werner Lutz, Manager IT Infrastructure, Hilti AG
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VMS_DE_Case_Study_Hilti.pdf