Otto Bock HealthCare GmbH, Duderstadt (Germany)
Otto Bock HealthCare Germany sells all the products and services of the Otto Bock company group. In addition, Otto Bock HealthCare Germany supports service manufacturing customers with expert knowledge and manufacturing capacities.
After the VMS Report was run, the VMS Monitor was used by Otto Bock to regularly monitor the efficiency of its SAP operation.
Technical excellence is required to manufacture high tech products for the rehabilitation health care product line, and technical excellence is a part of the company culture.
“Our work with VMS began with comprehensive benchmarking. The detailed analysis gave us a lot of very useful information about our system landscape, that we were able to put into practice. The benchmark provided us with comprehensive transparency of the condition of our system landscape, and supported its strategic development well into the future.
Since then, we have used the VMS Monitor for quality assurance. On a quarterly basis, we get a picture that helps us identify optimization potential, to take the corresponding measures, and to plan for the future in a more efficient way. I have come to value VMS as a customer-oriented partner with an intelligent service portfolio. Working with them has been very productive and takes place in a very pleasant and uncomplicated atmosphere. I recommend VMS wholeheartedly.”
Mike König, Head of IT, Otto Bock HealthCare GmbH