Stadtwerke Erfurt GmbH, Erfurt (Germany)
Stadtwerke Erfurt GmbH (SWE) is a public utility energy provider in the city of Erfurt, Germany. SWE is the largest public utility in the German state of Thuringia and is one of the most successful companies in the region.
Stadtwerke Erfurt has more than 20 branch locations and employs approximately 2,000 people, of which almost 1,000 are SAP users. An internal IT subsidiary supports over ten SAP lines (within the company, as well as a third-party business).
VMS comprehensively analyzed the IT operations at Stadtwerke Erfurt, including SAP, workplaces, printers, lettershop, mail, Internet, storage, etc. and carried out benchmarking and best practices. As part of the new direction of the IT strategy, the VMS Report highlighted the most important issues, optimization measures were prioritized, the attainable potential was shown, and corresponding measures - from an organizational, as well as technical point of view, were defined.
“We decided on DNA-level benchmark from VMS, because it could give us a detailed best practices analysis of our entire IT, SAP, and non-SAP landscape. The quality and precision of the results exceeded our expectations. We received a detailed measures catalog with concrete recommendations for the IT strategy, the organization, and the technical infrastructure.
I am very happy with the results, as well as with the way that VMS worked. VMS proved to be a very professional and competent partner, who I would very much recommend.”
Dr. Thomas Wachsmuth, CIO, Stadtwerke Erfurt