Techem AG, Eschborn (Germany)
Techem is active in over 20 countries and is a service company that provides energy management. In Germany, the company is represented by Techem Energy Services GmbH, which is located in Eschborn, Germany. VMS has used quarterly monitoring for several years to monitor the performance of Techem’s SAP systems. The focus is on the performance of the implemented in-house applications, and how costs develop.
The company was able to achieve considerable savings and performance improvements through hardware and operating system changes, while changing from SAP ERP 4.0B to mySAP ERP 2004. In addition, VMS provided and provides valuable information for the technical side of operations.
„Using the VMS Benchmark, we have a site definition of our IT landscape which far exceeds the listing of KPIs in its precision and depth.
With the VMS Benchmark, the IT manager now has a card he can play if the question of costs and performance arises. The internal expense/effort for the Benchmark was really limited. It took us two about to three days to put together and allocate the cost data, and the rest ran completely automatically.
In my view, VMS is unique in respect to the efficiency of its implementation and the quality of its results. It brings an objectivity to the subject that I have not seen anywhere else.”
Manfred Löwer, Group Manager, Service Systems Core Processes (Development), Techem Energie Services GmbH
“We are very satisfied with the amount of valuable information, which helps us to continuously evaluate and optimize the use of our SAP systems. As part of that, we welcome the option of talking with VMS and then defining new areas of focus for analysis. Working with VMS provided a great deal of information, both on the business side, and on the technical side, from which concrete recommendations for action were derived.”
Frank-Markus Schöppner, head of business and sales systems, Techem Energy Services GmbH